Effective July 27, 2026. CITADEL-HQ, operating as Citadel-HQ, provides cybersecurity services and The Breach Brief. This policy applies to information collected through citadel-hq.com, our chat widget, and direct communications.

Information we collect

We may collect your name, email address, mobile phone number, message content, service interests, and records of communications you choose to send. We may also receive basic website usage and device information needed to operate, secure, and improve the site.

How we use information

We use information to respond to requests, provide cybersecurity services, manage subscriptions, support customers, protect our systems, maintain records, and send messages you requested or expressly agreed to receive.

Mobile information and consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text message consent is optional and is not a condition of purchasing services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Service providers

Vendors that support hosting, communications, billing, security, analytics, or customer service may process limited information only to perform those services for Citadel-HQ and subject to appropriate safeguards.

Retention and security

We retain information only as long as reasonably needed for the purposes described here, legal obligations, dispute resolution, and security. We use administrative and technical safeguards designed to protect information, but no online system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete information by contacting us. You may unsubscribe from marketing email using the link in the message and may stop text messages at any time by replying STOP.

Contact us

CITADEL-HQ
920 Forrest St, High Point, NC 27262
ahughes@citadel-hq.com
(336) 900-2019

See our Terms and Conditions for website and text messaging terms.