Signs your business has been hacked
Unexpected admin accounts, wire fraud attempts, ransomware notes, disabled backups, unusual logins, mass file renames, and vendor reports all deserve immediate triage.
Emergency breach support
24/7 Incident Response
If your business was hacked, hit with ransomware, or locked out of critical systems, call Citadel-HQ first for clear triage and fast containment guidance in High Point, Greensboro, Winston-Salem, and across North Carolina.
High Point NC
Greensboro
Winston-Salem
Statewide NC
Local cybersecurity company
24/7 Incident Response for High Point, Greensboro, and Winston-Salem.
Citadel-HQ serves organizations searching for a 24/7 incident response company in High Point NC and 24/7 incident response North Carolina coverage without vague handoffs. We also support Burlington, Kernersville, Thomasville, Lexington, Asheboro, Archdale, Jamestown, Mocksville, and Reidsville as part of the Piedmont Triad, plus Charlotte, Raleigh, Durham, Cary, Concord, Chapel Hill, and Fayetteville statewide.
Plain-English operator support.
We translate technical findings into decisions owners, COOs, office managers, and practice managers can act on.
Ransomware attack, what to do
Disconnect affected machines, preserve evidence, do not wipe systems, document what you see, and call before negotiating or restoring.
Regulated and manufacturing incidents
We help HIPAA, PCI DSS, and High Point furniture and manufacturing firms understand containment, notification inputs, and recovery priorities.
FAQ
Direct answers before you call.
My business was hacked, who do I call?
Call Citadel-HQ at (336) 900-2019. The first goal is containment, evidence preservation, and a clear decision path.
Should I fill out a form during an emergency?
No. For active incidents, call first. A long form delays triage.
Do you handle small business ransomware?
Yes. We support small and midsize businesses with practical triage, coordination, and recovery guidance.
Talk to an operator
Know what to do next.
Call, text, or request a short consultation. Explain what is happening in your own words and we will help you find the clearest next step.